"Just a short note to thank you both for the outstanding service that has been given this week by The Pink link. Thankfully , we are extremely busy , though I understand that this also puts significant pressure on our freight partners.
The extra trailers provided this week at short notice have enabled us to keep rolling and continue to deliver a first class service.
We are on course to achieve a record month in the history of the company. Please pass on my thanks to all your team."
“When we first joined forces with The Pink Link Ltd back in 2004, we had 80 stores. This figure has now risen to over 800 nationwide so obviously the number of orders has increased dramatically. The Pink Link Ltd have managed this increase in demand from us with complete ease and professionalism and continue to provide customer service which far exceeds any other hauliers we have used in the past. Their partnership with Palletways is extremely smooth running and we know that as soon as our stock leaves our depot, it is in safe hands wherever it is going. ”
Supply Chain Manager, National Card Retailer
“Our business is quite different to others in that we have an ever expanding list of service engineers which means delivery addresses are always changing. Carriers in the past have struggled to keep up, but The Pink Link Ltd always respond efficiently to these changes and are extremely flexible in the way that they work. Their express service is also ideal for our business, as most of our products require timed or next day delivery.”
Production Manager, International Supplier of Fire Extinguishing Products
“Over the past 3 ½ years, The Pink Link Ltd have been a pleasure to work with. It is imperative for us that our carrier is reliable and the service runs like clock work, something The Pink Link Ltd can guarantee every time. If ever we have any extra requirements or a delivery which requires special attention, we can be rest assured, The Pink Link Ltd will take care of it, nothing is too much trouble. We have also been told by our customers that their customer service is excellent and they handle every delivery with a personal touch… And if our customers are happy, we’re happy!”
Operations Director, Sealants Manufacturer
“The Pink Link Ltd are belters! Their customer service is absolutely superb. Most carriers do not live up to expectations but The Pink Link Ltd go out of their way to provide prompt, detailed feedback and aftercare whenever it’s required. Once, we required private delivery to an address with very difficult access but this did not pose problems for The Pink Link Ltd who had sorted it out in no time. No job is too small or too big.”
Director, Tile Manufacturer
“We’ve been working with The Pink Link Ltd for 12 years now! We’ve never had any reason to look elsewhere. Their express service is great- If we have 2 large deliveries in one day, they’ll pick up for us twice, that same day! Previously our products were hand balled in singles and as a result, damages used to occur. But because The Pink Link Ltd transport in pallets, we know our products are always taken care of and damages are now a worry of the past. The Online Track & Trace system is also a really useful tool for us because it means we can keep tabs on and have proof of all our deliveries.”
Accounts Manager, Supplier to the Textiles Industry
“We chose The Pink Link Ltd back in 1998 because we were fed up with national carriers and their poor customer service. The Pink Link Ltd are a local company with local values. They are a very strong unit, faces rarely change and all the team know who you are and are happy to help. If we ever have any problems such as damages or wrong addresses, their team will go beyond the call of duty to rectify these issues without us having to worry. Over the past 10 years, they have demonstrated exemplary customer service and continued supported, helping us to always maintain a positive reputation with our customers.”
Managing Director & Operations Director, Supplier of Domestic and Commercial Safes
“We have been working with The Pink Link Ltd for over 5 years now and their level of professionalism is head and shoulders above the rest. Their service is reliable, trust-worthy and very efficient. Whenever a member of our team calls up with a query, it is always dealt with promptly and thoroughly, their customer service and after care is very reassuring. What’s more, they are always striving to improve their service, and never rest on their laurels!”
Operations Director, National Homeware Supplier
We are very pleased to have such a wonderful local partner to work with for delivery logistics throughout the United Kingdom, Ireland, and the rest of Europe. With Pink Link so close to our Brighouse warehouse in West Yorkshire, it allows us to focus on Retailer relationships and brand awareness development. Our focus is quality products and Pink Link provides us with quality logistics. Both are key to satisfying our new Retailer accounts."
CEO, Global Candle Manufacturer